- A consultant used a Sales Contact Database program to manage her customer information and account activities.
- She was suddenly unable to load the application and local technical support reported finding "empty" files.
- ActionFront found and overcame physical problems by opening the drive in clean room conditions.
- The consultant purchased a new drive at cost from ActionFront, which was loaded with a usable version of her completely restored database.
- Here is what the customer said in response to our standard follow-up request for feedback:
"I have to say that I was extremely impressed with ActionFront Data Recovery. The customer service representative took the time to explain and translate my hardware/data situation and was very helpful in offering me options and potential solutions to my data problem.
On the technical side your website was very useful and kept me up to date on the status of my recovery. It was very well presented and your commitment to customer service was apparent.
Losing my data meant losing many of my clients' files and a year+ worth of work on my part. Recovery, though a very large hit to my pocketbook, meant I didn't have to go and explain to my clients that I had lost the data and the work that they were paying me to do!! On a positive note it's a tax write off!! ;)
Thank you ActionFront and good work!"
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