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An Internet based financial services company maintained all transaction records in a large SQL database on their corporate server.
A routine software maintenance program was run periodically without problems until the operator made an error while launching the program.
A number of the database tables were "dropped", then recreated and re-populated with data thereby over-writing some of the data and damaging the file structures causing the main application to crash.
A recent backup was not available.
Without this mission critical data and associated application, this business was doomed to face imminent extinction.
ActionFront analyzed the server and a majority of the missing data was identified as recoverable. No physical problems were found, confirming this case as a complex soft (logical) recovery.
The customer identified the most critical of the missing tables and in order to contain costs, ActionFront was directed to focus their efforts on these tables.
The critical tables were recovered and returned to the customer who was soon back in business.
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