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TORONTO - February 12, 2002 -ActionFront Data Recovery Labs, a world leader in data recovery, recently launched its Critical Response Service to address complex data recovery situations of an urgent nature. The team had already completed a number of successful recoveries when they were called upon to restore a failed RAID server at a well-known California-based technology company.
This California- based technology company was about to launch a new product and an up-graded Web service for their large installed base, to support a major marketing initiative. A large RAID 5 server needed expansion from 6 drives to 8 to increase capacity in anticipation of the enlarged user volumes. The RAID software had never let them down, and the documentation offered them a "transparent" upgrade process. After physically installing the two drives and rebuilding the RAID 5 array for the new configuration, all appeared normal.
Late that Friday afternoon, the technician rebooted and discovered to his amazement that he had lost all access to the data stored on the RAID 5 server. The tech-savvy group recognized a data loss situation, knew they needed a specialized service called "data recovery," and soon located ActionFront, by searching the Web. The President of ActionFront states, "Our Critical Response Teams are on call to resolve technical crises that stump even the most qualified vendor technical support personnel. Our specialists will travel to any data center at a moment's notice, and restore a failed server or rectify a failed restore operation."
Within 3 hours of speaking with a customer service representative, the ActionFront Critical Response Team was preparing the server for a step-by-step proprietary process proven to yield the best results possible in such situations. ActionFront technicians (both local and remote) worked around the clock to overcome the various unique obstacles inherent in each of these complex recoveries. By 5:00 a.m. Sunday morning, (and just 36 hours after the crash) the upgraded, expanded and well functioning data was restored and their server was back in place and ready for the marketing launch.
"ActionFront Data Recovery Labs solve IT data emergencies on a daily basis. Our Critical Response Team can now provide this service on-site, anywhere, at any time, providing a vital element of business continuity", comments the President.
About ActionFront Data Recovery Labs
ActionFront Data Recovery Labs recovers information from downed or inaccessible computers and backup storage devices. Serving thousands of personal and business customers each year, ActionFront retrieves lost data from all types of digital media including hard drives, tape cartridges, floppies and optical disks and from corrupted file sets in software platforms such as SQL, Oracle and Exchange Server. Complex recoveries involving all combinations of network servers, RAID, NAS, SAN, tape autoloaders and optical jukeboxes are a recognized specialty.
ActionFront Critical Response teams are available 24/7 to restore mission critical operations.
ActionFront Data Recovery Labs is the only data recovery company in the world to be certified to the ISO 9001:2000 standard and is also the only data recovery company twice named to Deloitte and Touche's Fast 500 ranking of the fastest growing technology companies in North America.
Serving customers from Buffalo, Chicago, Santa Clara, Toronto and Tokyo, ActionFront's success is based on providing true data availability solutions that guarantee the return of usable data.
ActionFront Data Recovery Labs - The Data Emergency Specialists
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