ActionFront Data Recovery Labs Inc. is a provider of emergency recovery services for customers that have lost access to information or data on computer storage devices or computer network servers.
At ActionFront we have implemented a quality management system to ensure that our customers are being served to professional standards.
We are committed to continually improving the effectiveness of our quality management system. We meet or exceed the requirements of our customers through the achievement of our Quality Objectives:
a) 100% recovery of the data that our clients require;
b) 100% on time delivery of recovered data;
c) 100% customer acceptance of recovered data as valid and usable, in accordance with the contract;
d) 100% client communication within the promised time frame, throughout the recovery process;
e) Meet or exceed the requirements of ISO 9001:2000.
ActionFront Data Recovery Labs Inc. ensures that both staff and management are provided with the training, resources and facilities that are required to achieve these objectives.
Quality Objectives are established and reviewed by the President through the management review process. Performance data is analyzed to assess the continuing suitability of the Quality Objectives and the Quality Policy.
It is our desire, through dedication to customer service, technological innovation and realization of our Quality Objectives, to become the pre-eminent data recovery company in the world, recovering more data for more clients than anyone else.
Jay Remley, President