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Recognizing a Data Loss Situation (continued) General Symptoms of Computer Problems (that can be mistaken
for data loss): Intermittent
freeze-ups, keyboard or mouse malfunctions, blank or flickering displays or an
inability to access networked resources may be symptoms of computer problems
that are not data loss situations. A
call to your local technical support person at a computer store or corporate
help desk is recommended as long as they do nothing during their
troubleshooting that will risk hurting your data. A simple problem that can
stump beginners or casual users is “no power up”. Check to see if the PC is
plugged in and the wall socket is working or if the internal power supply
inside the computer has failed. |
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Servers (Including single drive, RAID, NAS and JBOD type servers.) ØServer crash during operation or power up. ØServer will not reboot after “routine” upgrade to
operating system or applications. ØServer reboots but cannot access or even “see” attached
storage. ØBoot drive problems regarding losing critical
configuration data. ØRAID controller failure rendering drives inaccessible. ØHard drive failed. ØFailed restore. ØRAID alarm ignored. ØServer registry configuration lost. ØIntermittent drive failure resulting in configuration
corruption. ØAccidental reconfiguration of RAID drives. ØMultiple drive failure. ØAccidental replacement of hard drive. Corrupted/Damaged Databases and File Systems |
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ØThe database is locked as “suspect”, preventing access and
it cannot be restored
to a functional state. ØThe file header tables have been “dropped”, deleted or
recreated. ØBackup files not recognizable by database engine. ØAccidentally overwritten database files or accidentally
deleted records. ØCorrupted database files or records or damaged individual
data pages. |
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1(800) 563-1167 |
Data Emergency Guide |
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