Data Recovery Process: What to do first? (continued)

 

Review, Record and Remain Calm

When facing data loss, stop and review the situation.  Distress and even panic are typical reactions under the circumstances, so the process of reviewing and writing down a synopsis of the situation has the dual purpose of  preparing for a recovery and inducing calm.

Resist the Pressure for an Instant Fix

If you have “recognized a data loss situation”, stop and analyze the situation rather than attempt to fix it immediately.  You may be under considerable pressure from co-workers, your boss or even your own deadlines to immediately resolve the situation.  While a quick fix may prove successful, if it is not, then your attempts may actually increase the damage and greatly reduce the prospects of a successful data recovery.

Do not attempt (or allow a local technician to attempt) to restore a backup to a problem drive or server.

Beware Do-it-Yourself Solutions and Products

There are numerous Internet sites offering advice about data recovery and vendors offering Do-it-Yourself software solutions.  Unfortunately the advice is often just plain wrong and Do-it-Yourself software may complicate your problems and diminish the prospects of a successful recovery should these software recovery attempts fail.  Note also that there is no software in the world that can fix storage media with physical defects.

Disk Drive Handling and ESD (Electrostatic Discharge) Precautions

Before handling your computer and especially before touching or handling the media itself, beware of creating static electrical discharges.  (Often just called static, this is the electrical spark you experience while touching a person or object, especially in a dry environment.)

 

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Data Emergency Guide

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